Mail and Telephone Surveys by Don A. Dillman


Mail and Telephone Surveys: The Total Design Method. By Don A. Dillman, 1978.


Develops a theoretically based system guided by principles of social exchange and administration that ensure high quality surveys at low cost. Presents step-by-step procedures and shows why each step is important. Contains many examples and, where appropriate, contrasts acceptable and unacceptable procedures.


Book like new in lightly worn jacket.

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